Kuwait Airways

 

Introduction

Kuwait Airways is a Kuwaiti national airline company that was founded in 1954 and is considered one of the oldest airlines in the Middle East. Its headquarters are located in the capital city of Kuwait, and it operates primarily from Kuwait International Airport.

 

Activities

Kuwait Airways operates flights to more than 36 destinations, including 30 domestic destinations within Kuwait and over 70 international destinations, utilizing a fleet of 17 aircraft.

 

 

Features of Kuwait Airways

Kuwait Airways offers a range of features for its customers, including:

1.     Clear commitment to safety and security standards.

2.     Convenient online booking and travel arrangements through their website and call center.

3.     Modern aircraft in their fleet, ensuring a comfortable travel experience for passengers.

4.     In-flight shopping opportunities.

5.     Pre-seat selection options.

6.     High-quality complimentary meals and beverages for passengers in all classes.

7.     A loyalty program that provides various benefits to customers.

 

 

Awards Received by Kuwait Airways

Kuwait Airways has received numerous international awards, including:

 

1.     "Best Airline in the World for Aviation Safety and Security" from the Aviation Safety Association in 2001.

2.     "Merit and Excellence Award" from Inboard Services, a US-based aviation services company, in 2003.

 

Kuwait Airways and Codeshare Partners

 

Kuwait Airways has partnerships with several international airlines to expand its reach to more destinations. Some of these partner airlines include:

1.     Saudi Arabian Airlines.

2.     Etihad Airways.

3.     Ethiopian Airlines.

4.     Singapore Airlines.

5.     Ukraine International Airlines.

 

Travel Classes on Kuwait Airways

Kuwait Airways offers three travel classes:

1. First Class:

-        Provides a luxurious travel experience.

-        Passengers have fully reclining seats at a 180-degree angle for maximum comfort and relaxation.

-        A gourmet menu prepared by top chefs, along with a variety of complimentary beverages.

-        Advanced entertainment options, including large screens and high-speed Wi-Fi.

-        Personalized service from the cabin crew.

 

2. Business Class:

-        Offers a comfortable travel experience.

-        Passengers have reclining seats for added comfort.

-        A diverse menu of complimentary food and beverages.

-        Advanced entertainment options and high-speed Wi-Fi.

-        Personalized service from the cabin crew.

 

3. Economy Class:

-        Provides a comfortable and affordable travel experience.

-        Comfortable seats with seatback screens for entertainment.

-        Special meal and beverage offerings.

 

Kuwait Airways Fleet

Kuwait Airways operates a diverse fleet of modern aircraft, including 17 aircraft of various models, such as:

-        Airbus A320-200: 3 aircraft, used for regional flights.

-        Airbus A321-200: 3 aircraft, used for regional and medium-haul flights.

-        Airbus A330-300: 5 aircraft, used for medium and long-haul flights.

-        Airbus A340-300: 4 aircraft, used for long-haul flights.

-        Boeing 777-300ER: 2 aircraft, used for long-haul flights.

 

Baggage Policy for Kuwait Airways

 

Kuwait Airways sets its baggage policy based on the class of travel and ticket type.

 

Passengers in First Class and Business Class

Passengers in First Class and Business Class are allowed to check in two pieces of luggage, each weighing up to 32 kilograms.

Passengers in First Class and Business Class are allowed to carry two pieces of hand luggage, with each piece not exceeding 7 kilograms.

 

Economy Class Passengers:

Economy Class passengers are allowed to check in two pieces of luggage, each weighing up to 23 kilograms.

Economy Class passengers are allowed to carry one piece of hand luggage, not exceeding 7 kilograms.

An additional piece of luggage, including a laptop, can be carried free of charge.

 

Personal Items:

Passengers are allowed to carry some personal items with them in the cabin, such as:

-        Coat or small blanket

-        Umbrella or walking stick

-        Small camera or binoculars

-        Reading materials

-        Baby food

-        Small child's carrying basket

-        Foldable medical wheelchair

-        Walking canes

-        Foldable stroller

-        A reasonable-sized ladies' handbag.

 

Additional Fees

Additional fees are charged for excess baggage or baggage that does not comply with the specified standards. Passengers can find more information about these fees on the Kuwait Airways website.

 

Amenities During the Flight

Special Assistance Services on Kuwait Airways

Kuwait Airways provides a range of special services to assist passengers with special needs, including those with mobility, speech, hearing, or vision difficulties, as well as infants and those who have not yet reached adulthood.

 

These services include:

Assistance with completing travel procedures: Kuwait Airways provides assistance in completing travel procedures for passengers with special needs by providing trained staff to handle these cases.

Assistance with boarding the aircraft: Kuwait Airways provides assistance with boarding the aircraft for passengers with special needs by providing wheelchairs or special carts.

Assistance with seating on the aircraft: Kuwait Airways provides assistance with seating on the aircraft for passengers with special needs by providing suitable seats for their needs.

Assistance with eating and drinking: Kuwait Airways provides assistance with eating and drinking for passengers with special needs by providing special meals for them.

Assistance with bathing and toileting: Kuwait Airways provides assistance with bathing and toileting for passengers with special needs by providing special facilities for them.

Assistance with moving around the aircraft: Kuwait Airways provides assistance with moving around the aircraft for passengers with special needs by providing staff trained to handle these cases.

 

First Class and Business Class Lounges

Kuwait Airways provides two exclusive lounges for First Class and Business Class guests at Kuwait International Airport, namely Dasman Lounge and Oasis Lounge.

 

These lounges offer a comfortable and premium atmosphere and include various services and facilities such as:

Food and beverages: These lounges offer a variety of international cuisine and drinks.

Comfort and relaxation areas: Lounges provide relaxation areas and workspaces, such as workrooms and meeting rooms.

Internet and communication services: These lounges offer free internet and communication services.

 

In-Flight Entertainment

Kuwait Airways offers a diverse range of entertainment packages for passengers on its flights, including:

-        Movies: Kuwait Airways offers a variety of Arabic and foreign films, including documentaries.

-        TV series: Kuwait Airways offers a variety of Arabic and foreign TV series.

-        Television programs: Kuwait Airways offers a variety of Arabic and foreign TV programs.

-        Music: Kuwait Airways offers a variety of Arabic and foreign music.

-        Radio channels: Kuwait Airways offers a variety of Arabic and foreign radio channels.

-        Audiobooks: Kuwait Airways offers a variety of Arabic and foreign audiobooks.

 

Shopping During the Flight

Kuwait Airways offers in-flight shopping services, allowing passengers to purchase the latest products from a wide range of duty-free items at competitive prices.

This service is available on all international flights of Kuwait Airways, and passengers can check the list of available products on the company's website.

 

Other Policies

"ARAM for Tourism and Travel" offers convenient options for booking Kuwait Airways flights and issuing boarding passes through its website www.FlyAram.com.

 

Booking and Issuing Boarding Passes with Kuwait Airways

Kuwait Airways allows passengers to complete booking and issue boarding passes online or through the company's counters at airports.

 

Booking Procedures Online

You can communicate through WhatsApp using the following link: https://wa.me/966920027012 or..

   - Visit the airline's website at www.flyaram.com.

 

Passengers can complete booking and issue boarding passes online by following these steps:

-        Visit the Kuwait Airways website.

-        Log in to your account or create a new account.

-        Enter booking details, including ticket number, passenger name, and flight date.

-        Select preferred seats.

-        Pay the applicable booking fees.

-        Booking Procedures through Kuwait Airways Counters

 

Passengers can complete booking and issue boarding passes through Kuwait Airways counters at airports by following these steps:

-        Head to the Kuwait Airways counter at the airport.

-        Present travel documents, including passports or ID cards.

-        Pay the applicable booking fees.

 

Timeframe for Completing Booking Procedures:

Passengers can complete booking and issue boarding passes online from 48 hours up to 2 hours before the scheduled departure time. This service may not be available on some flights.

 

For booking procedures through Kuwait Airways counters, it can be done from 4 hours up to 2 hours before the scheduled departure time, depending on the flight.

 

Fees for Booking

Booking fees vary depending on the ticket type and class of travel.

 

General Information about Kuwait airlines